Privacy Policy

Last Updated: January 6, 2025

1. Introduction

Practice Plan ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services.

2. Information We Collect

Personal Information

We may collect the following personal information:

  • Name and email address
  • Account credentials
  • Profile information
  • Team and organization information
  • Payment information (processed securely through third-party payment processors)

Usage Data

We automatically collect certain information when you use our Service:

  • Device information (device type, operating system)
  • Log data (IP address, browser type, pages visited)
  • Usage patterns and preferences
  • Analytics data to improve our Service

Content You Create

We store the content you create using our Service, including:

  • Practice plans and activities
  • Templates and schedules
  • Files and documents
  • Notes and comments

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our Service
  • Process your transactions and manage your subscription
  • Send you important updates and notifications
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues or security threats
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With your team members: Information you share within your team is accessible to team members
  • Service providers: Third-party vendors who help us operate our Service (e.g., hosting, analytics, payment processing)
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets
  • With your consent: When you explicitly authorize us to share your information

5. Third-Party Services

Our Service uses the following third-party services:

  • Firebase: For authentication, database, and hosting services
  • Stripe: For payment processing
  • RevenueCat: For subscription management
  • Analytics services: To understand how users interact with our Service

These third parties have their own privacy policies governing their use of your information.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Secure authentication mechanisms
  • Limited access to personal information

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, unless we are required to retain it for legal purposes.

8. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal information
  • Withdrawal: Withdraw consent where we rely on consent to process your data

To exercise these rights, please contact us at privacy@practiceplan.app

9. Children's Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your jurisdiction. We ensure appropriate safeguards are in place to protect your information.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@practiceplan.app

Support: support@practiceplan.app

By using Practice Plan, you acknowledge that you have read and understood this Privacy Policy.